FACTS & FREQUENTLY ASKED QUESTIONS |
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FACTS |
HERE'S HOW THE U.S. FEDERAL GOVERNMENT CLASSIFIES REMANUFACTURING:
- FAR 52.211-5 Material Requirements
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(a) Definitions.
▪ Reconditioned means restored to the original normal operating condition by readjustments and material replacement.
▪ Remanufactured means factory rebuilt to original specifications.
OUR PURSUIT IS GOOD MANUFACTURING PRINCIPLES, ALSO KNOWN AS (GMP) OR GUIDELINES ESTABLISHED BY THE FDA http://www.fda.gov/cdrh/humfac/frqsr.html. ALWAYS PROVIDE A THOROUGH EVALUATION BY EXPERTS. MECHANICALLY- REPLACE ALL WORN PARTS WITH BRAND NEW, THEREBY RESTARTING THE LIFECYCLE. COSMETICS- NEW PAINT, VENDOR DECALS, LIKE NEW IN APPEARANCE. PROFESSIONAL CRATING, DELIVERY & INSTALLATION. EVERYTHING INCLUDED, RIGHT DOWN TO THE MANUALS. GUARANTEED FOR STANDARD VENDOR SERVICE AND WARRANTED, NATIONWIDE.
The best way to save money, enhance the performance and maximize life of your GE AMX-4 X-ray Portable is to recondition / remanufacture the portables currently being use in your department.
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AMCI Medical Systems, LLC (AMCI) will not only remanufacture your equipment to "like new" condition, we can make it even better than when you originally bought it.
Use AMCI to extend the life of your products and save your hospital money in the process.
AMCI has the most GE Mobile X-ray parts at significant discounts. New and refurbished parts. AMCI carries all parts / replacement parts for your AMX-4 and AMX-4 Plus series systems.
If your multi-service vendor can no longer support your older AMX-110, II, III, Call us at 713-522-4865 for parts and/or service.
Save up 25 – 75% ON ALL REPLACEMENT PARTS.
OVERNIGHT SHIPPING . In an emergency cases we can have a parts to you the SAME DAY.
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| FREQUENTLY ASKED QUESTIONS |
What are your hours of operation ?
AMCI Corp. is open from 8:00 am to 6:00 pm (CST). Your call will be answered by a Customer Service or Technician immediately! |
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How can I get pricing on one of your Services and/or Replacement Parts ?
E-mail your request to sales@amcimedical.com or call customer service at 713-522-4865 |
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How can I get Services and Sales literature ?
Visiting this web site will provide much information about AMCI Sales, Services or our latest products offering. Please constantly check back for more details and update on our Services and Special.
You may also E-mail your request to amci@amcimedical.com or call customer service at 713-522-4865 |
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What does AMCI do ?
We supports In-House Engineer at Hospitals, Medical Imaging Multi-Vendor Services Organizations and Independent X-ray Service companies and equipment end-users of maintaining GE Medical Systems AMX-4 series Mobile X-ray Systems. We provide the finest AMX-4 & AMX-4 Plus Portables X-ray Recondition and Remanufacture Services. |
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Why do I need it ?
If you are looking to make your current GE AMX-4 X-ray Portable look and perform better at the affordable price. Our services can provide a complete refurbished or remanufactured of units using Original Equipment Manufacturer (OEM) parts, extending the life of your GE AMX-4 X-ray portable up five-to ten years at substantial saving vs. constantly calling and paying for service calls. AMCI Imaging Service is less expensive, uses new OEM parts, have strict quality control program, provides fast turnaround time, and back it with unbeatable guarantees . |
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How does it work ?
When you decide it's time to refurbished, upgrade or remanufactured your GE AMX-4 Mobile X-ray system, just call us in advance and once of our Service Technician will plan the whole project. We will provide your facility with a shipping crate container and easy instruction via fax on how to load the system into the container. Drop of the container to you shipping and receiving department and we handle the rest. After the refurbished or remanufactured process at our factory, you can expect your unit back in approximately five to 7 working days. |
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How much does it cost ?
Depending of what type of services you requires. Click on the Services Menu to find out more details. |
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I can't find a replacement part(s) on your web site. Does that mean you don't carry it ?
No. Our new site is a work in progress. Parts listings and prices are updated daily. If you can't find what you are looking for, call customer service at 713-522-4865. |
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Can I place an order online ?
Not yet, but stay tune. |
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How do I place an order ?
Fax us order to: 713-522-4877
Or call us at: 713-522-4865
Email: sales@amcimedical.com
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| Do you accept International Orders ?
Due to an increase in mail order fraud involving international orders, we have temporarily suspended all international orders, except those shipping to Canada and APO/FPO. Other international customers wishing to purchase parts from AMCI may contact us by email at sales@amcimedical.com to work our terms, conditions, and applicable costs.
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What kind of payment terms can we set up with your company ?
You may pay by Credit Card (Visa, MasterCard) or fill out a our Simplified Credit Application for net terms payment. Hospital, Institution and Government Facilities with 100 beds and are listed in major directory listing will automatically up up with Terms. Facilities mention must have Administrative Purchasing and Accounting Departments. Soon you will be able to fill out a Credit Application online at our website. For now email us your request and one will be fax or mail to you. |
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How long does it take to get set up as a customer of AMCI ?
After we receive your company's Credit Application it usually takes 1 - 2 days. However, you can receive pricing and availability from our customer service representatives right away. |
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How can I track my shipment ?
Call 713-522-4865 and one of our customer service representatives will track your shipment for you. If you have the UPS tracking number, you can go to UPS site to track your shipment.
http://www.ups.com/tracking/tracking.html
If you have the FedEx tracking number, you can go to FedEx site to track your shipment.
http://www.fedex.com/us/tracking/?link=1&ascend_header=1
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How can I check on the status of my back order?
Call 713-522-4865 and one of our customer service representatives will help you. |
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Why did I get my invoice before my order?
This occasionally happens when your shipment is shipped ground from our Texas warehouse. If you are on the east coast chances are your invoice, which is sent the same day as your shipment, will arrive first. We apologize for any inconvenience. |
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How do I process a return?
In the event you need to return product please contact our customer service. Please provide the following information to expedite your return: number, product part number, number of items you need to return, and the reason for return. Once you have provided us with this information, Sales representative will contact the appropriate party to issue a Return Materials Authorization (RMA) Via Fax. Please allow 2 weeks for this process. To receive full credit for the return of parts must be unopened and in its original box. 25% restocking fee. We will have an RMA form on our site soon.
Parts Exchange Conditions information coming soon !
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What method of shipping do you use?
AMCI will ship your package with UPS unless you request us to ship FedEx Overnight. |
| Warranty |
| Warranty Forms |
| ►Coming Soon |
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Please contact us at 713-522-4865 (M-F, 8:30 am-5:30 pm, CST, USA) or E-mail Us at: sales@amcimedical.com for Sales, Services, or Technical Assistance.
Copyright © 2008 AMCI Medical Systems, LLC. All rights reserved. Specifications subject to change without notice. Best viewed with IE or NN 3.0 or later.
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