top of page
Troubleshooting AMX
Error Number
BATTERY TOO LOW
Error Code / System Message
Error Question
How do I troubleshoot this AMX-4 Series issue: “BATTERY TOO LOW” Message?
Short Answer
This may indicate cell failure. Three ways to test cells/battery pack: 1) Monitor each cell under a light-load condition, rotor only. 2) Monitor each cell under a heavy load, 80 kVp at 125 mAs. Cell readings should be within 0.2 VDC of each other (for example, 11.9 to 12.1 VDC). There should be 113 VDC across the battery pack before tests 1 and 2. 3) Refer to Error 465 for the battery-pack load test. A synchronization issue is also possible. Voltmeter calibration must be accurate. Run synchronization at the end of any major unit calibration, after Battery Charger Board replacement, or if the unit was charged outside normal Applications mode (Check Sum Bypass or Diagnostics mode). Charge the unit to CHARGE COMPLETE; this updates the internal capacity meter and displayed percentage and eventually synchronizes the two.
Possible Causes
Problem: “BATTERY TOO LOW” Message
Troubleshooting Steps
This Might Indicate Possible Cell(s) Failure. There Are 3 Ways To Test Cells/Battery Pack: 1] Monitor Each Cell under A light-load Condition—Rotor Only; 2] Monitor Each Cell Under A Heavy Load — 80 kVp @ 125 mAs. Cell readings should be within 0.2 VDC Of Each Other (Ex. 11.9 VDC To 12.1 VDC). There Should Be 113 VDC Across The Battery Pack Prior To Running Tests 1 & 2 Above. 3] Also refer to ERROR 465, For The Battery Pack Load Test. This may also be a synchronization issue. The Voltmeter Calibration Has To Be Accurate In Order To Run This Test Successfully. This “Synchronizing” Routine Should Always Be Run – 1) At The End Of Any Major Unit Calibration – 2) Upon Replacement Of The Battery Charger Board – 3) If The Unit Was Charged Outside Of Normal Applications Mode (Check Sum Bypass Or Diagnostics Mode). Also refer to Problem 24, Below. Charge the unit to “CHARGE COMPLETE”. This updates both the internal capacity meter and the displayed percentage, allowing the two values to synchronize.
Parts Areas to Check
Battery Charger Board; Battery; Rotor
bottom of page