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Troubleshooting AMX
Error Number
Barcode reader cannot read labels
Error Code / System Message
Error Question
Why won’t the Definium AMX 700 barcode scanner read a barcode?
Short Answer
Check installation, device power, scanner window cleanliness, label condition, label width, angle, distance and whether the barcode symbology is enabled.
Possible Causes
Dirty reading window; damaged/smeared label; poor angle/distance; unsupported or disabled symbology.
Troubleshooting Steps
Verify power and installation, clean the reading window, try another label, adjust angle/distance, and confirm the barcode type is enabled.
Parts Areas to Check
Barcode reader; cradle; battery; interface cable
For Related Models
Definium AMX 700
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