Cannot obtain worklist | AMCI Medical Imaging

top of page

Troubleshooting AMX

Error Number

Cannot obtain worklist

Error Code / System Message

Error Question

Why can’t the Definium AMX 700 retrieve a Modality Worklist?

Short Answer

First verify physical/logical networking, then confirm the system and MWL server IP address, AE Title and DICOM port and run C-Echo.

Possible Causes

Network issue; wrong MWL IP; AE Title mismatch/case error; wrong DICOM port; query configuration issue.

Troubleshooting Steps

Document the system AE Title, DICOM port and IP. Open Network Connections, select the MWL server, verify its IP/AE Title/port, then run C-Echo. If C-Echo passes, review the error log and MWL query configuration.

Parts Areas to Check

AMX 700 DICOM configuration; MWL server; hospital network

For Related Models

Definium AMX 700

bottom of page