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Troubleshooting AMX
Error Number
Direct laptop ping works but hospital network does not
Error Code / System Message
Error Question
What does it mean if the Definium AMX 700 can ping a service laptop but not the hospital network?
Short Answer
The manual states this points toward incorrect logical network information or a hospital-network infrastructure issue.
Possible Causes
Hospital network configuration/infrastructure issue rather than local Ethernet hardware.
Troubleshooting Steps
Re-verify system IP, subnet and router settings, then have the site contact/network administrator verify the hospital network infrastructure.
Parts Areas to Check
System NIC; hospital network
For Related Models
Definium AMX 700
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