top of page

Troubleshooting AMX

Error Number
AC not present
Error Code / System Message
​
Error Question
What does the AC Present diagnostic test on the Brivo XR285amx?
Short Answer
It verifies that the system recognizes when the AC power plug is connected to the receptacle.
Possible Causes
AC-detect circuit issue; plug/receptacle problem; power-control communication fault.
Troubleshooting Steps
Connect AC power and run AC Present. If the system does not recognize AC, verify the physical connection and then troubleshoot the power-control detection path.
Parts Areas to Check
​
For Related Models
Brivo XR285amx
bottom of page