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Troubleshooting AMX
Error Number
No physical network connection
Error Code / System Message
Error Question
What should I check when the Definium AMX 700 cannot physically connect to the hospital network?
Short Answer
Check cable seating at the unit and wall jack, cable damage, hospital-jack operation and wireless connectivity if the option is used.
Possible Causes
Loose/damaged cable; inactive hospital jack; wireless not configured or disconnected.
Troubleshooting Steps
Reseat the network cable at both ends, inspect for damage, have hospital staff verify the jack, and confirm the wireless icon shows connectivity when using wireless.
Parts Areas to Check
Hospital network cable/jack; wireless option
For Related Models
Definium AMX 700
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