Hospital Wi-Fi cannot pull worklist or push images | AMCI Medical Imaging

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Troubleshooting AMX

Error Number

Hospital Wi-Fi cannot pull worklist or push images

Error Code / System Message

Error Question

What should I check when XR200amx/XR220amx hospital Wi-Fi cannot pull worklist or push images?

Short Answer

The Exclusive manual recommends checking whether the site uses 2.4 GHz, 5 GHz or both, reviewing wpa_supplicant.log and coordinating with the network administrator about band steering/select.

Possible Causes

Band steering/select interaction; congested 2.4 GHz channels; wireless authentication/association issue.

Troubleshooting Steps

Confirm the site's band design. Review wpa_supplicant.log for failures by band. If the network uses steering/select and 5 GHz is appropriate, configure band selection according to the approved workflow.

Parts Areas to Check

For Related Models

Optima XR200amx, Optima XR220amx

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