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Troubleshooting AMX
Error Number
Degraded mode
Error Code / System Message
Error Question
Why does an XR200amx or XR220amx enter Degraded Mode?
Short Answer
The Exclusive manual provides a flow for degraded-mode conditions involving PC power/boot, video communication, the Spyder board and related cables.
Possible Causes
PC power or boot failure; video cable fault; Spyder fault; software/firmware recovery issue.
Troubleshooting Steps
Check whether the PC power light is present and whether an external monitor has normal video. Verify PC supply voltage and reseat the video cable. Follow the degraded-mode flow before replacing PC or Spyder.
Parts Areas to Check
For Related Models
Optima XR200amx, Optima XR220amx
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