Barcode collector display on but keys do not respond | AMCI Medical Imaging

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Troubleshooting AMX

Error Number

Barcode collector display on but keys do not respond

Error Code / System Message

Error Question

Why does the barcode collector display stay on but not respond to key presses?

Short Answer

If “Application halted” or “No application installed” is displayed, the proper user application is not loaded.

Possible Causes

Barcode data collector application missing or halted.

Troubleshooting Steps

Document the message and contact the supplier/service source to restore the proper application.

Parts Areas to Check

Barcode reader; cradle; battery; interface cable

For Related Models

Definium AMX 700

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