Cradle has no communication or corrupted data | AMCI Medical Imaging

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Troubleshooting AMX

Error Number

Cradle has no communication or corrupted data

Error Code / System Message

Error Question

Why is the Definium AMX 700 barcode cradle not communicating or sending corrupted data?

Short Answer

Check cradle power, mains power, interface cable condition/connection, COM port and baud-rate settings.

Possible Causes

Cradle power loss; damaged/loose interface cable; COM-port or baud-rate mismatch.

Troubleshooting Steps

Verify the cradle power indicator and mains socket, then inspect the interface cable and confirm COM port/baud-rate settings.

Parts Areas to Check

Barcode reader; cradle; battery; interface cable

For Related Models

Definium AMX 700

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