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Troubleshooting AMX
Error Number
Hospital Wi-Fi on 2.4 GHz not working
Error Code / System Message
Error Question
Why might XR200amx/XR220amx hospital Wi-Fi work better on 5 GHz?
Short Answer
The manual notes that 2.4 GHz has only three non-overlapping enterprise channels and can suffer co-channel interference and overcrowding.
Possible Causes
2.4 GHz channel congestion; site band-steering behavior.
Troubleshooting Steps
Review the hospital RF design and wpa_supplicant.log with IT. Use band selection only when the site configuration and logs support it; it will not fix problems affecting both bands equally.
Parts Areas to Check
For Related Models
Optima XR200amx, Optima XR220amx
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