top of page

Troubleshooting AMX

Error Number
DVD drive tray problem
Error Code / System Message
​
Error Question
Why should I not manually close the Definium AMX 700 DVD drive tray?
Short Answer
The manual notes DVD problems and recommends using the on-screen read or write command to close the tray for proper operation.
Possible Causes
Manual tray closure can contribute to improper DVD-drive operation.
Troubleshooting Steps
Open the tray as needed, then use the system Read or Write command to close it instead of manually pushing the tray shut.
Parts Areas to Check
USB DVD drive
For Related Models
Definium AMX 700
bottom of page