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AMX Troubleshooting & Technical Support

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Error Number

Steady GREEN

Error Code System Message

Steady GREEN - Ready for acquisition or image transfer

Steady GREEN, AMX 700 detector, Ready for acquisition or image transfer
Question

What does “Steady GREEN” mean on a GE Definium AMX 700?

Short Answer

Steady GREEN: Ready for acquisition or image transfer.

Possible Causes

Subsystem/category: Digital Detector. Source classification: LED STATUS.

Troubleshooting Steps

Do not move the detector until the green LED begins blinking.

Parts Areas to Check

TRAD digital detector

For Related Models

Definium AMX 700

Error Number

Steady RED

Error Code System Message

Steady RED - Detector error condition

Steady RED, AMX 700 detector, Detector error condition
Question

What does “Steady RED” mean on a GE Definium AMX 700?

Short Answer

Steady RED: Detector error condition.

Possible Causes

Subsystem/category: Digital Detector. Source classification: LED STATUS.

Troubleshooting Steps

Do not use the detector unless instructed by the OnLine Center; log the date/time and scenario.

Parts Areas to Check

TRAD digital detector

For Related Models

Definium AMX 700

Error Number

System does not show Digital Mode

Error Code System Message

Digital Mode

AMX 700 Digital Mode missing, PC protocol communication
Question

Why does the Definium AMX 700 not display “Digital Mode” after PC boot?

Short Answer

The Beetle Board functional test expects the display to show Digital Mode after the PC boots, confirming PC protocol communication.

Possible Causes

PC protocol communication failure; PC not fully booted; Beetle Board communication issue.

Troubleshooting Steps

Confirm the PC completes boot, then verify Digital Mode appears. Check Beetle Board heartbeats, PC communication and serial/ribbon cable orientation.

Parts Areas to Check

Mobile PC; Beetle Board; interface cables

For Related Models

Definium AMX 700

Error Number

System issue - first checks

Error Code System Message

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AMX 700 troubleshooting, no LEDs, reversed Ethernet, detector Ethernet hospital network
Question

What are the first troubleshooting checks for a GE Definium AMX 700?

Short Answer

Start with LEDs, power and Ethernet connections, cable routing, power switches, and whether the hospital-network and detector-Ethernet lines are reversed.

Possible Causes

Loss of power; loose or reversed cables; device power switch off; Ethernet lines connected to wrong ports.

Troubleshooting Steps

Inspect the TRAD detector, detector power supply, mobile PC, monitor, mobile power supply and Beetle Interface Board LEDs. Verify power switches, cable seating and correct network/detector Ethernet routing.

Parts Areas to Check

TRAD detector; detector power supply; mobile PC; monitor; power supply; Beetle Interface Board

For Related Models

Definium AMX 700

Error Number

System will not boot after BIOS reset

Error Code System Message

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AMX 700 boot order, BIOS USB CDROM IDE0
Question

Why won’t the Definium AMX 700 boot after loading BIOS defaults?

Short Answer

OEM defaults are not necessarily the GE implementation; the manual specifically warns that the GE boot order must be restored.

Possible Causes

Incorrect BIOS boot priority after loading defaults.

Troubleshooting Steps

Enter F2 Setup and restore the GE boot priority: USB CDROM first, IDE 0 second, followed by USB FDC, IDE 2, PCI LAN, legacy floppy and USB HDD. Save with F10 and reboot.

Parts Areas to Check

Magic PC BIOS

For Related Models

Definium AMX 700

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