AMX Troubleshooting & Technical Support
Results Count
Error Number
Errors 8301066, 8301067, 8301068, 8301069, 8301070
Error Code System Message
Question
What do XR200amx/XR220amx errors 8301066 through 8301070 mean?
Short Answer
These errors indicate a battery pack over 48 V or battery stack over 180 V while charging, causing charge inhibition.
Possible Causes
Pack mismatch; overcharged pack; cabling/resistive connection imbalance; charging-control problem.
Troubleshooting Steps
Compare pack voltages and connections. Do not assume all packs are bad. Correct SOC mismatch/charging integration using the approved battery integration procedure and investigate recurrent overvoltage.
Parts Areas to Check
For Related Models
Optima XR200amx, Optima XR220amx
Error Number
Errors 8301071, 8301072, 8301073, 8301074, 8301074
Error Code System Message
Question
What do errors 8301071 through 8301075 mean on XR200amx/XR220amx?
Short Answer
These errors indicate a pack over 50 V or stack over 190 V and command a breaker trip.
Possible Causes
Charging-control malfunction; pack mismatch; bad pack; connection imbalance; possibly corrupted firmware or non-approved batteries.
Troubleshooting Steps
Check individual pack voltages and charging-system behavior. A single pack repeatedly reporting >50 V can be moved to another pack position to confirm whether the fault follows the pack.
Parts Areas to Check
For Related Models
Optima XR200amx, Optima XR220amx
Error Number
FlashPad compatible issues
Error Code System Message
Question
Why is an XR220amx FlashPad compatible on one system but not another?
Short Answer
Detector/system compatibility can depend on system software, detector firmware and configuration; swapping a detector to another system is a useful isolation step but does not prove compatibility.
Possible Causes
Detector firmware/software compatibility; system configuration; registration state.
Troubleshooting Steps
Confirm the detector is approved for the system/software level, compare firmware/configuration, and complete the required registration process. Do not force use of an incompatible detector.
Parts Areas to Check
For Related Models
Optima XR200amx, Optima XR220amx
Error Number
FlashPad detector BIST failed
Error Code System Message
Question
What does a FlashPad BIST failure mean on XR220amx?
Short Answer
BIST checks detector memory, loopbacks and communication paths; failure in more than one communication method usually points to an internal detector problem.
Possible Causes
Internal detector hardware/memory problem; communication-path issue in one operating mode.
Troubleshooting Steps
Verify power and normal LEDs. Run BIST in more than one mode—wireless, tethered or GbEthernet. If BIST continues to fail across multiple communication methods, the detector is highly suspect.
Parts Areas to Check
For Related Models
Optima XR200amx, Optima XR220amx
Error Number
FlashPad detector charging stop during image acquisition
Error Code System Message
Question
Why does detector charging stop during image acquisition?
Short Answer
The manual states detector-battery charging stops during image acquisition and resumes in standby/charging conditions.
Possible Causes
Normal detector behavior.
Troubleshooting Steps
Allow the detector to return to standby/charging mode. If charging does not resume afterward, test the charger/bin/docking path and battery condition.
Parts Areas to Check