AMX Troubleshooting & Technical Support
Results Count
Error Number
Rotor errors 0410, 0403, 0404
Error Code System Message
Question
How should I approach XR200amx/XR220amx rotor errors such as 0401, 0403 or 0404?
Short Answer
Rotor errors cover communication loss, phase overcurrent/open circuit, current imbalance and related rotor-board conditions.
Possible Causes
Tube stator/harness fault; Main Auxiliary or Power Module issue; rotor software/communication issue.
Troubleshooting Steps
Review related generator errors, run Rotation and Tube Rotor Impedance diagnostics, inspect rotor/tube-stator connections and use the error-specific workflow before replacing modules.
Parts Areas to Check
For Related Models
Optima XR200amx, Optima XR220amx
Error Number
System control issues
Error Code System Message
Question
Which system-control diagnostics are available on XR200amx and XR220amx?
Short Answer
System Control diagnostics cover keypad login, system sanity, visual/audio indicators, video, and wired or wireless hand-switch initiation circuitry.
Possible Causes
Spyder/controller fault; memory or flash-integrity issue; communication fault; display/indicator issue; hand-switch circuit issue.
Troubleshooting Steps
Run Drive Login or System Sanity for controller-related symptoms. Use Overlay, Audio, Video, Wired Hand Switch or Wireless Hand Switch tests for the matching complaint.
Parts Areas to Check
For Related Models
Optima XR200amx, Optima XR220amx
Error Number
Tethered detector issues
Error Code System Message
Question
Which tethered detector diagnostics are available on XR220amx and digitally upgraded XR200amx?
Short Answer
Tethered detector diagnostics include BIST, LED Info, Ping, Ethernet Stats, temperature, power-supply load tests, shock sensors and grid sensing.
Possible Causes
Detector internal fault; tether/connector fault; Ethernet/data-integrity problem; detector power issue.
Troubleshooting Steps
Confirm detector power and normal LEDs, then run BIST and Ping. Use Ethernet Stats under load. If needed, compare full-load, partial-load and unloaded power-supply tests.
Parts Areas to Check
For Related Models
Optima XR200amx, Optima XR220amx
Error Number
Troubleshooting first step
Error Code System Message
Question
What is the first troubleshooting step for a GE Optima XR200amx or XR220amx?
Short Answer
Start with the error log, confirm the circumstances with the operator, then run the SUIF diagnostic for the affected subsystem.
Possible Causes
Any system fault or intermittent complaint.
Troubleshooting Steps
Review the error log first. Ask the operator when and how the issue occurs. Then select the applicable SUIF diagnostic category and follow the on-screen test instructions.
Parts Areas to Check
For Related Models
Optima XR200amx, Optima XR220amx
Error Number
Will not drive
Error Code System Message
Question
Which diagnostics should I run when an XR200amx or XR220amx will not drive?
Short Answer
The SUIF includes Drive Handle, Drive, Brake, Tube Interlock, Detector Parked and Bumper tests.
Possible Causes
Drive-handle input; directional/speed control; brake/release circuit; tube park interlock; detector-bin switch; bumper input.
Troubleshooting Steps
Run Drive Handle Test, then the Drive Tests. If motion is inhibited, test the brakes/releases, tube interlock, detector parked state and bumper inputs.
Parts Areas to Check