AMX Troubleshooting & Technical Support
Results Count
Error Number
Modality Worklist is not working
Error Code System Message
Question
What should I check when XR240amx Modality Worklist is not working?
Short Answer
The manual's DICOM section focuses on MWL log review and tag compliance; network-node, port and worklist configuration should be verified by qualified personnel.
Possible Causes
Non-compliant DICOM tags; network-node/port configuration; MWL configuration.
Troubleshooting Steps
Review the MWL log for tag errors. Confirm the configured worklist node and network settings with the PACS/RIS administrator. Do not disable validation unless directed by an approved service workflow.
Parts Areas to Check
For Related Models
Optima XR240amx
Error Number
Non-compliant DICOM tags in worklist
Error Code System Message
Question
How do I troubleshoot non-compliant DICOM tags on the XR240amx worklist?
Short Answer
The DICOM troubleshooting section instructs service personnel to inspect the MWL log to identify tags received from RIS that are not DICOM compliant.
Possible Causes
RIS/MWL returns non-compliant DICOM tags.
Troubleshooting Steps
Review the MWL log identified in the manual and determine which incoming RIS tags are non-compliant. Correct the RIS/worklist source or coordinate with the PACS/RIS administrator.
Parts Areas to Check
For Related Models
Optima XR240amx
Error Number
PC disk space and memory check
Error Code System Message
Question
How do I check XR240amx PC disk space and memory during troubleshooting?
Short Answer
The remote troubleshooting section identifies standard system commands for checking disk capacity and memory usage.
Possible Causes
Disk nearly full; memory/resource pressure.
Troubleshooting Steps
Qualified service personnel can check disk space and memory utilization using the service procedures in the manual. If storage or memory is abnormal, preserve logs/snapshots before making corrective changes.
Parts Areas to Check
For Related Models
Optima XR240amx
Error Number
Power Up Failure 3606024
Error Code System Message
Question
How do I troubleshoot XR240amx Generator Power Up Failure 3606024?
Short Answer
This error indicates the generator boot timed out before reaching standby.
Possible Causes
Generator failed to boot to standby; underlying generator error; communication/power issue.
Troubleshooting Steps
Analyze the generator error log and other system errors first. Verify generator power and communication, inspect wiring if suspected, and follow the manual's generator diagnostic flow before replacing components.
Parts Areas to Check
For Related Models
Optima XR240amx
Error Number
Restarting system recommedation
Error Code System Message
Question
How often should the GE Optima XR240amx be restarted?
Short Answer
The manual recommends restarting the system at least once a week.
Possible Causes
Long uptime may contribute to software/resource issues.
Troubleshooting Steps
Check system uptime if troubleshooting intermittent PC/software issues. Restart the system if it has been running continuously for an extended period; the manual recommends at least a weekly restart.
Parts Areas to Check