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AMX Troubleshooting & Technical Support

Results Count

Error Number

Fuse 3A blown

Error Code System Message

3A fuse

AMX 700 blown 3A fuse, debug header pin 7
Question

How do I identify a blown 3A fuse on the Definium AMX 700 Digital Power Supply?

Short Answer

With proper input voltage present, no voltage at debug-header connection 7 indicates the 3A fuse is the likely cause.

Possible Causes

Blown 3A fuse.

Troubleshooting Steps

Verify proper input voltage is present, then measure debug-header connection 7. If the reading is absent, inspect/replace the 3A fuse using the correct fuse orientation.

Parts Areas to Check

Digital Power Supply; 3A fuse; detector power-supply high-voltage output branch

For Related Models

Definium AMX 700

Error Number

Fuse 5A blown

Error Code System Message

5A fuse

AMX 700 blown 5A fuse, debug header pin 8
Question

How do I identify a blown 5A fuse on the Definium AMX 700 Digital Power Supply?

Short Answer

With proper input voltage present, no voltage at debug-header connection 8 indicates the 5A fuse is the likely cause.

Possible Causes

Blown 5A fuse.

Troubleshooting Steps

Verify proper input voltage is present, then measure debug-header connection 8. If the reading is absent, inspect/replace the 5A fuse using the correct fuse orientation.

Parts Areas to Check

Digital Power Supply; 5A fuse; 24 V converter input branch

For Related Models

Definium AMX 700

Error Number

Green and Red out of phase

Error Code System Message

Green and Red out of phase - No communication with host

Green and Red out of phase, AMX 700 detector, No communication with host
Question

What does “Green and Red out of phase” mean on a GE Definium AMX 700?

Short Answer

Green and Red out of phase: No communication with host.

Possible Causes

Subsystem/category: Digital Detector. Source classification: LED STATUS.

Troubleshooting Steps

Troubleshoot detector power, host connection and Ethernet communication.

Parts Areas to Check

TRAD digital detector

For Related Models

Definium AMX 700

Error Number

Green/Red in phase - temperature warning

Error Code System Message

Green/Red in phase - temperature warning - Detector contact temperature warning

Green/Red in phase - temperature warning, AMX 700 detector, Detector contact temperature warning
Question

What does “Green/Red in phase - temperature warning” mean on a GE Definium AMX 700?

Short Answer

Green/Red in phase - temperature warning: Detector contact temperature warning.

Possible Causes

Subsystem/category: Digital Detector. Source classification: LED STATUS.

Troubleshooting Steps

Allow cooling and assess detector temperature before continued use.

Parts Areas to Check

TRAD digital detector

For Related Models

Definium AMX 700

Error Number

IF_24V

Error Code System Message

IF_24V - 24 V PC/Beetle supply present

IF_24V, DS20 GREEN, AMX 700 IF_24V, 24 V PC/Beetle supply present
Question

What does “IF_24V” mean on a GE Definium AMX 700?

Short Answer

IF_24V: 24 V PC/Beetle supply present.

Possible Causes

Subsystem/category: Beetle Board. Source classification: LED STATUS.

Troubleshooting Steps

Interpret the LED together with the system symptom and use the matching Beetle/power/exposure troubleshooting path.

Parts Areas to Check

Beetle Interface Board

For Related Models

Definium AMX 700

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