top of page

AMX Troubleshooting & Technical Support

Results Count

Error Number

Error 437

Error Code System Message

437

AMX-4, AMX-4+, Definium AMX 700, ERROR 437, Error 437
Question

What should I check for error 437 on the AMX-4 Series?

Short Answer

1) If Error 437 occurs after exposure, check HV Transformer Tank spark gaps (0.010 in.) or X-Ray Tube may be spitting. 2) If Error 437 occurs other than during or after an exposure, the X-RAY ON signal may be active, as during pickup of drive handle or while driving. 3) Check snubbers across drive relays. 4) For static problems on units prior to Oct. 1993, refer to Service Note 3411 / ESD Kit 46-329334G1; CPU Board should be 46-264974G1 or later and Filament kVp Control Board 46-264986G1 or later. Measure drive wheels to ground = 8-10K, not >25K; wheel shaft to ground = 5-10 ohms. 5) Check connection to RC filter across Power Module SCR Q3 power pack/block. 6) Check Safety Contactor operation during PREP; Safety Contactor or microswitch may be bad. 7) On older units, insulate capacitor C5 from its retaining clamp (Service Note 3265). 8) Check CPU Board. 9) Check battery leads, tap relays and other connections. 10) Check pin spread on high-voltage cables. 11) Check Battery Charger Board. 12) Check Drive Handle Assembly/Drive Handle Enable Switches for noise injected into CPU Board; XRAY and SONALERT may also activate. 13) Check for diode across K1 coil (Overall Schematic Sheet #2, Loc. 7-F; CQA 943970). 14) During CAL GENERATOR kVp calibration, make sure jumper between TP-14 and TP-15 is not open.

Possible Causes

1) If error 437 occurs after exposure, check HV Transformer Tank spark gaps (0.010”) or the X-ray Tube (XRT) may be spitting. 2) If error 437 occurs other than during or after an exposure, the X-RAY ON signal may be active (as during pickup of drive handle or while driving) 3) Check snubbers across drive relays 4) Static problems (units prior to oct. 1993) order ESD kit part # 46-329334G1 (Refer to Service Note 3411) CPU Board should be 46-264974G1 or later and Filament kVp Control Board should be 46-264986G1 or Later). Measure Drive Wheels to Ground = 8 -10K but not >25K, Wheel shaft to Ground = 5 -10 Ohms 5) Poor connection to RC Filter across Power Module SCR Q3 Power Pack/Block 6) Poor Safety Contactor operation during PREP (Safety Contactor or Microswitch are bad) 7) Insulate (on older Units) Capacitor C5 from its retaining clamp (Refer to Service Note 3265) 8) Defective CPU Board 9) Poor connections(s); Battery leads, Tap relays, etc. 10) Poor pin spread on High Voltage Cables 11) Bad Battery Charger Board 12. Bad Drive Handle Assembly/Drive Handle enable switches—Injecting Noise into CPU Board (Also XRAY And SONALERT may activate) 13) No Diode across coil of K1 Safety Contactor coil (Overall Schematic Sheet #2, Loc. 7-F). CQA 943970 14) During CAL GENERATOR, kVp Cal - make sure jumper between TP-14 and TP-15 is NOT open

Troubleshooting Steps

1) If error 437 occurs after exposure, check HV Transformer Tank spark gaps (0.010”) or the X-ray Tube (XRT) may be spitting. 2) If error 437 occurs other than during or after an exposure, the X-RAY ON signal may be active (as during pickup of drive handle or while driving) 3) Check snubbers across drive relays 4) Static problems (units prior to oct. 1993) order ESD kit part # 46-329334G1 (Refer to Service Note 3411) CPU Board should be 46-264974G1 or later and Filament kVp Control Board should be 46-264986G1 or Later). Measure Drive Wheels to Ground = 8 -10K but not >25K, Wheel shaft to Ground = 5 -10 Ohms 5) Poor connection to RC Filter across Power Module SCR Q3 Power Pack/Block 6) Poor Safety Contactor operation during PREP (Safety Contactor or Microswitch are bad) 7) Insulate (on older Units) Capacitor C5 from its retaining clamp (Refer to Service Note 3265) 8) Defective CPU Board 9) Poor connections(s); Battery leads, Tap relays, etc. 10) Poor pin spread on High Voltage Cables 11) Bad Battery Charger Board 12. Bad Drive Handle Assembly/Drive Handle enable switches—Injecting Noise into CPU Board (Also XRAY And SONALERT may activate) 13) No Diode across coil of K1 Safety Contactor coil (Overall Schematic Sheet #2, Loc. 7-F). CQA 943970 14) During CAL GENERATOR, kVp Cal - make sure jumper between TP-14 and TP-15 is NOT open

Parts Areas to Check

CPU Board; Battery Charger Board; HV Transformer Tank; X-Ray Tube; High Voltage Cable; Power Module SCR Q3; Safety Contactor; Battery; Tap Relay; Drive Handle

For Related Models

AMX-4, AMX-4+, Definium AMX 700

Error Number

Error 437

Error Code System Message

ERROR 437 - Back-up timer OK missing during pre-exposure check

ERROR 437, Back-up timer OK missing during pre-exposure check, AMX-4 ERROR 437, AMX-4+ ERROR 437, Definium AMX 700 ERROR 437, GE AMX error ERROR 437
Question

What does ERROR 437 mean on a GE AMX-Series mobile X-ray?

Short Answer

ERROR 437: Back-up timer OK missing during pre-exposure check.

Possible Causes

Backup-timer OK status was not present during prep.

Troubleshooting Steps

Check backup timer/status signal and CPU critical-status input.

Parts Areas to Check

Generator control board; CPU board; inverter/rotor/filament/tap/HV subsystem indicated by the fault

For Related Models

AMX-4, AMX-4+, Definium AMX 700

Error Number

Error 439

Error Code System Message

439

AMX-4, AMX-4+, Definium AMX 700, ERROR 439, Error 439
Question

What should I check for error 439 on the AMX-4 Series?

Short Answer

Note: Will also cause light films 1) Recalibrate CAL GENERATOR portion only if the exposure time is longer than 2 ms and the kVp is less than or equal to 75% of selected kVp 2) Check that K7 Safety Contactor on AMX1 A4 panel closes (Contacts welded/loose Leads/Bad coil) Verify proper Microswitch (Aux) closure (K7 Safety Contactor is orderable Part # 46-262695P5). A faulty K7 Safety Contactor, might not give any errors, Bad CPU, 1 kHz, and or Rotor Board. If a good CPU was used to test and still show same error, possible bad K7 Safety Contactor

Possible Causes

Note: Will also cause light films 1) Recalibrate CAL GENERATOR portion only if the exposure time is longer than 2 ms and the kVp is less than or equal to 75% of selected kVp 2) Check that K7 Safety Contactor on AMX1 A4 panel closes (Contacts welded/loose Leads/Bad coil) Verify proper Microswitch (Aux) closure (K7 Safety Contactor is orderable Part # 46-262695P5). A faulty K7 Safety Contactor, might not give any errors—but you will not be able to CAL BATT CHARGER portion in the Calibration mode. As a rule, if the unit was manufactured prior to June 1994, REPLACE the Safety Contactor assembly (order part # 46-262695P5) 3) Filament kVp Board may be defective 4) 1 KHz Inverter Board may be defective 5) Loose connectors on Filament kVp Board or 1 KHz Inverter Board 6) Stop/Start Power Module SCR 800V 200A, Q3 on AMX1 A4 panel may be defective 7) If EXP START Is shaky or Hi all the time (it should be a pulse), troubleshoot the EXP START CMND circuit on the 1 KHz Inverter Board 8) Verify that the tap relays contacts are coming in firmly. No external interference (Check fish-paper is not loose/curled on inside side panel cover, replace fish-paper with 3M mylar insulator orderable part # 46-315281P1 or 2801253) 9) Loose leads on service toggle switch (not going to applications) 10) Defective CPU Board 11) Defective Rotor Control Board 12) Bad High Voltage Tank Transformer 13) Loose Anode or Cathode High Voltage Cable-spread pins at both ends of Anode and Cathode HV Cables 14) P1/P2 leads exhibit leakage to ground 15) 439 and 462 Errors together indicate battery/cell problems 16) 439 and 43E Errors - replace Filament kVp Board and/or 1 KHz Inverter Driver Boards - check filament High Voltage cables 17) AMX1 A4 C5 leaky to ground 18) Refer to item 19 in 469 Error listing 19) AMX1 A4 C6 bad (Filament kVp Board J8 Pins 1 & 2) 20) Check for weak (“soft”) batteries/cells. 21) Bad main Power Module SCR(s) Q1 Or Q2 blocks 22) Bad AMX1 A4 R7 (Auto-Transformer) 23) Bad tap relay(s) – Check the K6 tap relay for good normally closed contacts

Troubleshooting Steps

Note: Will also cause light films 1) Recalibrate CAL GENERATOR portion only if the exposure time is longer than 2 ms and the kVp is less than or equal to 75% of selected kVp 2) Check that K7 Safety Contactor on AMX1 A4 panel closes (Contacts welded/loose Leads/Bad coil) Verify proper Microswitch (Aux) closure (K7 Safety Contactor is orderable Part # 46-262695P5). A faulty K7 Safety Contactor, might not give any errors—but you will not be able to CAL BATT CHARGER portion in the Calibration mode. As a rule, if the unit was manufactured prior to June 1994, REPLACE the Safety Contactor assembly (order part # 46-262695P5) 3) Filament kVp Board may be defective 4) 1 KHz Inverter Board may be defective 5) Loose connectors on Filament kVp Board or 1 KHz Inverter Board 6) Stop/Start Power Module SCR 800V 200A, Q3 on AMX1 A4 panel may be defective 7) If EXP START Is shaky or Hi all the time (it should be a pulse), troubleshoot the EXP START CMND circuit on the 1 KHz Inverter Board 8) Verify that the tap relays contacts are coming in firmly. No external interference (Check fish-paper is not loose/curled on inside side panel cover, replace fish-paper with 3M mylar insulator orderable part # 46-315281P1 or 2801253) 9) Loose leads on service toggle switch (not going to applications) 10) Defective CPU Board 11) Defective Rotor Control Board 12) Bad High Voltage Tank Transformer 13) Loose Anode or Cathode High Voltage Cable-spread pins at both ends of Anode and Cathode HV Cables 14) P1/P2 leads exhibit leakage to ground 15) 439 and 462 Errors together indicate battery/cell problems 16) 439 and 43E Errors - replace Filament kVp Board and/or 1 KHz Inverter Driver Boards - check filament High Voltage cables 17) AMX1 A4 C5 leaky to ground 18) Refer to item 19 in 469 Error listing 19) AMX1 A4 C6 bad (Filament kVp Board J8 Pins 1 & 2) 20) Check for weak (“soft”) batteries/cells. 21) Bad main Power Module SCR(s) Q1 Or Q2 blocks 22) Bad AMX1 A4 R7 (Auto-Transformer) 23) Bad tap relay(s) – Check the K6 tap relay for good normally closed contacts

Parts Areas to Check

CPU Board; Rotor Control Board; Filament kVp Board; 1 kHz Inverter Board; 1 KHZ Inverter Driver Board; High Voltage Cable; Safety Contactor; Battery; Tap Relay; Rotor

For Related Models

AMX-4, AMX-4+, Definium AMX 700

Error Number

Error 439

Error Code System Message

ERROR 439 - X-RAY ON missing when start command issued

ERROR 439, X-RAY ON missing when start command issued, AMX-4 ERROR 439, AMX-4+ ERROR 439, Definium AMX 700 ERROR 439, GE AMX error ERROR 439
Question

What does ERROR 439 mean on a GE AMX-Series mobile X-ray?

Short Answer

ERROR 439: X-RAY ON missing when start command issued.

Possible Causes

X-RAY ON did not assert when the start/expose command was issued.

Troubleshooting Steps

Check start command, inverter start, HV output and X-RAY ON status path.

Parts Areas to Check

Generator control board; CPU board; inverter/rotor/filament/tap/HV subsystem indicated by the fault

For Related Models

AMX-4, AMX-4+, Definium AMX 700

Error Number

Error 43A

Error Code System Message

ERROR 43A - Rotor interlock feedback low during exposure interlock

ERROR 43A, Rotor interlock feedback low during exposure interlock, AMX-4 ERROR 43A, AMX-4+ ERROR 43A, Definium AMX 700 ERROR 43A, GE AMX error ERROR 43A
Question

What does ERROR 43A mean on a GE AMX-Series mobile X-ray?

Short Answer

ERROR 43A: Rotor interlock feedback low during exposure interlock.

Possible Causes

Rotor interlock feedback was not present when expected.

Troubleshooting Steps

Check rotor interlock signal, CPU critical-status input and generator-control feedback.

Parts Areas to Check

Generator control board; CPU board; inverter/rotor/filament/tap/HV subsystem indicated by the fault

For Related Models

AMX-4, AMX-4+, Definium AMX 700

bottom of page