AMX Troubleshooting & Technical Support
Results Count
Error Number
KVP CAL ERROR 1
Error Code System Message
KVP CAL ERROR 1 - Required kVp/mA point cannot be reached
Question
What does KVP CAL ERROR 1 mean on a GE AMX-Series mobile X-ray?
Short Answer
KVP CAL ERROR 1: Required kVp/mA point cannot be reached.
Possible Causes
Tap combination could not reach a required calibration point.
Troubleshooting Steps
Verify battery voltage and generator/tap calibration.
Parts Areas to Check
CPU board; calibration data; subsystem identified by the error
For Related Models
AMX-4, AMX-4+, Definium AMX 700
Error Number
KVP CAL ERROR 2
Error Code System Message
KVP CAL ERROR 2 - Required kVp/mA point cannot be reached
Question
What does KVP CAL ERROR 2 mean on a GE AMX-Series mobile X-ray?
Short Answer
KVP CAL ERROR 2: Required kVp/mA point cannot be reached.
Possible Causes
A required calibration point cannot be reached.
Troubleshooting Steps
Inspect generator output, battery voltage and repeat calibration.
Parts Areas to Check
CPU board; calibration data; subsystem identified by the error
For Related Models
AMX-4, AMX-4+, Definium AMX 700
Error Number
KVP CAL ERROR 4
Error Code System Message
KVP CAL ERROR 4 - kVp calibration parameter out of limits
Question
What does KVP CAL ERROR 4 mean on a GE AMX-Series mobile X-ray?
Short Answer
KVP CAL ERROR 4: kVp calibration parameter out of limits.
Possible Causes
One or more kVp calibration parameters exceeded allowed limits.
Troubleshooting Steps
Verify kVp values/meter setup and repeat kVp calibration.
Parts Areas to Check
CPU board; calibration data; subsystem identified by the error
For Related Models
AMX-4, AMX-4+, Definium AMX 700
Error Number
LOSS OF CAL DATA (NVRAM)
Error Code System Message
Question
How do I troubleshoot loss of cal data (nvram) on the AMX-4 Series?
Short Answer
1) Static problems: refer to Error 437, Step 4. 2) Check LVLE problem (+24 VDC); refer to FMI-10359 for original supplies. 3) Check +24 V for glitches. 4) Check Display/Display Controller; newer Display Board 46-232832G1 per Service Note 3611. 5) Park Switch Latch metal shavings can short +24 V to ground; use Hall Effect Latch Kit 46-316198G1. 6) Check NOVRAM lithium battery drop-off. 7) Check for metal shavings/fine powder on CPU Board. 8) Replace old-style LVLE with T3497L. 9) Exercise collimator blades and flex cable at rear of collimator while scoping the +24 V pin on LVLE output.
Possible Causes
1. Static Problems - Refer To ERROR 437, Step 4. 2. LVLE Problem (+24 VDC)—Refer To FMI-10359 For Original Supplies 3. +24 Getting “Gliched” 4. Bad Display/Display Controller (Newer Display Board 46-232832G1 Per Service Note 3611) 5. Park Switch Latch (Metal Shavings) = Short +24 To Ground - Get New Hall Effect Latch Kit 46-316198G1 6. NOVRAM Lithium Battery Drop-off 7. Metal Shavings (fine powder) On CPU Board 8. Replace “old” Style LVLE With T3497L 9. Exercise Collimator Blades And Flex Cable At Rear Of Collimator While “Scoping” The +24 Volt Pin On The Output Of The LVLE
Troubleshooting Steps
1. Static Problems - Refer To ERROR 437, Step 4. 2. LVLE Problem (+24 VDC)—Refer To FMI-10359 For Original Supplies 3. +24 Getting “Gliched” 4. Bad Display/Display Controller (Newer Display Board 46-232832G1 Per Service Note 3611) 5. Park Switch Latch (Metal Shavings) = Short +24 To Ground - Get New Hall Effect Latch Kit 46-316198G1 6. NOVRAM Lithium Battery Drop-off 7. Metal Shavings (fine powder) On CPU Board 8. Replace “old” Style LVLE With T3497L 9. Exercise Collimator Blades And Flex Cable At Rear Of Collimator While “Scoping” The +24 Volt Pin On The Output Of The LVLE
Parts Areas to Check
CPU Board; Display Board; Battery
For Related Models
AMX-4, AMX-4+, Definium AMX 700
Error Number
LOSS OF LVLE
Error Code System Message
Question
How do I troubleshoot loss of lvle (low voltage limited energy) on the AMX-4 Series?
Short Answer
1. Bad Tube Park Latch (Old Style) = Shorted Switch Internal. Get New Hall Effect Latch Switch Assy. Kit 46-316198G1 2. Bad Display Board Which Loads Down The LVLE Through Display Controller Board
Possible Causes
1. Bad Tube Park Latch (Old Style) = Shorted Switch Internal. Get New Hall Effect Latch Switch Assy. Kit 46-316198G1 2. Bad Display Board Which Loads Down The LVLE Through Display Controller Board
Troubleshooting Steps
1. Bad Tube Park Latch (Old Style) = Shorted Switch Internal. Get New Hall Effect Latch Switch Assy. Kit 46-316198G1 2. Bad Display Board Which Loads Down The LVLE Through Display Controller Board
Parts Areas to Check
Display Controller Board; Display Board