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AMX Troubleshooting & Technical Support

Results Count

Error Number

VOLTMETER ERR 1

Error Code System Message

VOLTMETER ERR 1 - Battery-voltage VCO frequency too high

VOLTMETER ERR 1, Battery-voltage VCO frequency too high, AMX-4 VOLTMETER ERR 1, AMX-4+ VOLTMETER ERR 1, Definium AMX 700 VOLTMETER ERR 1, GE AMX error VOLTMETER ERR 1
Question

What does VOLTMETER ERR 1 mean on a GE AMX-Series mobile X-ray?

Short Answer

VOLTMETER ERR 1: Battery-voltage VCO frequency too high.

Possible Causes

Battery-voltage frequency/count exceeded calibration range.

Troubleshooting Steps

Check charger-board frequency and VCO/battery-voltage calibration.

Parts Areas to Check

CPU board; calibration data; subsystem identified by the error

For Related Models

AMX-4, AMX-4+, Definium AMX 700

Error Number

VOLTMETER ERR 4

Error Code System Message

VOLTMETER ERR 4 - Voltmeter calibration data out of range

VOLTMETER ERR 4, Voltmeter calibration data out of range, AMX-4 VOLTMETER ERR 4, AMX-4+ VOLTMETER ERR 4, Definium AMX 700 VOLTMETER ERR 4, GE AMX error VOLTMETER ERR 4
Question

What does VOLTMETER ERR 4 mean on a GE AMX-Series mobile X-ray?

Short Answer

VOLTMETER ERR 4: Voltmeter calibration data out of range.

Possible Causes

Battery-voltage calibration parameters are out of range.

Troubleshooting Steps

Calibrate voltmeter; inspect charger-board/CPU feedback path.

Parts Areas to Check

CPU board; calibration data; subsystem identified by the error

For Related Models

AMX-4, AMX-4+, Definium AMX 700

Error Number

When the unit is turned ON, a clicking sound is heard from a relay on the Battery Charger Board, while the display remains completely dark and shows no information

Error Code System Message

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AMX-4, AMX-4+, Definium AMX 700, AMCI-AMX4-TS-0174, When the unit is turned ON, a clicking sound is heard from a relay on the Battery Charger Board, while the display remains completely dark and shows no information.
Question

How do I troubleshoot this AMX-4 Series issue: When the unit is turned ON, a clicking sound is heard from a relay on the Battery Charger Board, while the display remains completely dark and shows no information?

Short Answer

Replace the Display Controller Board.

Possible Causes

Problem: When the unit is turned ON, a clicking sound is heard from a relay on the Battery Charger Board, while the display remains completely dark and shows no information.

Troubleshooting Steps

Replace the Display Controller Board.

Parts Areas to Check

Battery Charger Board; Display Controller Board; Battery

For Related Models

AMX-4, AMX-4+, Definium AMX 700

Error Number

X-RAY BYTE LIMIT

Error Code System Message

X-RAY BYTE LIMIT - X-ray calibration byte limit exceeded

X-RAY BYTE LIMIT, X-ray calibration byte limit exceeded, AMX-4 X-RAY BYTE LIMIT, AMX-4+ X-RAY BYTE LIMIT, Definium AMX 700 X-RAY BYTE LIMIT, GE AMX error X-RAY BYTE LIMIT
Question

What does X-RAY BYTE LIMIT mean on a GE AMX-Series mobile X-ray?

Short Answer

X-RAY BYTE LIMIT: X-ray calibration byte limit exceeded.

Possible Causes

One or more X-ray calibration parameters exceeded byte range.

Troubleshooting Steps

Review the affected mAs/kVp/filament calibration and correct out-of-range values.

Parts Areas to Check

CPU board; calibration data; subsystem identified by the error

For Related Models

AMX-4, AMX-4+, Definium AMX 700

Error Number

X-RAY ON

Error Code System Message

ERROR 436 / 437 / 439 / 443 / 469

AMX X-RAY ON error, error 436 437 439 443 469
Question

What should I check when the AMX-Series X-RAY ON status does not match the exposure state?

Short Answer

Several application errors are generated when X-RAY ON is asserted at the wrong time or is missing when expected.

Possible Causes

X-RAY ON signal wiring; status-port fault; generator control or inverter sequence problem.

Troubleshooting Steps

Check the X-RAY ON signal at the Critical Status port, verify the CPU connection and generator-control timing, and inspect the related relay/inverter command path.

Parts Areas to Check

Generator control board; CPU board; X-ray status line

For Related Models

AMX-4, AMX-4+, Definium AMX 700

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