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AMX Troubleshooting & Technical Support

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Error Number

No Communication - No communication with host

Error Code System Message

No Communication - No communication with host

No Communication, AMX 700, No communication with host
Question

What does “No Communication” mean on a GE Definium AMX 700?

Short Answer

No Communication: No communication with host.

Possible Causes

Subsystem/category: Digital Detector. Source classification: ERROR.

Troubleshooting Steps

Check detector power and host communication connections; LEDs blink out of phase in this state.

Parts Areas to Check

TRAD detector; host Ethernet

For Related Models

Definium AMX 700

Error Number

No application installed - Barcode user application is missing

Error Code System Message

No application installed - Barcode user application is missing

No application installed, AMX 700, Barcode user application is missing
Question

What does “No application installed” mean on a GE Definium AMX 700?

Short Answer

No application installed: Barcode user application is missing.

Possible Causes

Subsystem/category: Barcode Reader. Source classification: SYSTEM MESSAGE.

Troubleshooting Steps

Restore the proper barcode application through the supplier/service source.

Parts Areas to Check

Barcode data collector

For Related Models

Definium AMX 700

Error Number

No physical network connection

Error Code System Message

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AMX 700 hospital network no connection, Ethernet cable
Question

What should I check when the Definium AMX 700 cannot physically connect to the hospital network?

Short Answer

Check cable seating at the unit and wall jack, cable damage, hospital-jack operation and wireless connectivity if the option is used.

Possible Causes

Loose/damaged cable; inactive hospital jack; wireless not configured or disconnected.

Troubleshooting Steps

Reseat the network cable at both ends, inspect for damage, have hospital staff verify the jack, and confirm the wireless icon shows connectivity when using wireless.

Parts Areas to Check

Hospital network cable/jack; wireless option

For Related Models

Definium AMX 700

Error Number

Output On - Load engaged

Error Code System Message

Output On - Load engaged

Output On, GREEN, AMX 700 detector power supply, Load engaged
Question

What does “Output On” mean on a GE Definium AMX 700?

Short Answer

Output On: Load engaged.

Possible Causes

Subsystem/category: Detector Power Supply. Source classification: LED STATUS.

Troubleshooting Steps

If off unexpectedly, verify detector load/connection.

Parts Areas to Check

Detector Power Supply

For Related Models

Definium AMX 700

Error Number

Over Temperature - Over-temperature condition

Error Code System Message

Over Temperature - Over-temperature condition

Over Temperature, RED, AMX 700 detector power supply, Over-temperature condition
Question

What does “Over Temperature” mean on a GE Definium AMX 700?

Short Answer

Over Temperature: Over-temperature condition.

Possible Causes

Subsystem/category: Detector Power Supply. Source classification: LED STATUS.

Troubleshooting Steps

If on, stop/allow cooling and investigate power-supply temperature.

Parts Areas to Check

Detector Power Supply

For Related Models

Definium AMX 700

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