top of page

AMX Troubleshooting & Technical Support

Results Count

Error Number

TEST display stops on a number

Error Code System Message

TEST xx - FAILED

AMX TEST FAILED, startup self test, power up error
Question

What does it mean when the AMX-Series power-up display stops on TEST 00 through TEST 07?

Short Answer

The displayed TEST number identifies the startup diagnostic currently running; FAILED indicates that test did not pass.

Possible Causes

Subsystem corresponding to the displayed test failed.

Troubleshooting Steps

Record the exact TEST number. Use the Power-Up Error Codes table to identify the tested circuit and recommended checks. Do not bypass a failure unless following the manual's checksum-bypass service procedure.

Parts Areas to Check

CPU board and associated startup-test circuitry

For Related Models

AMX-4, AMX-4+, Definium AMX 700

Error Number

TURN RATIO LIMIT

Error Code System Message

TURN RATIO LIMIT - Turn-ratio calibration limit exceeded

TURN RATIO LIMIT, Turn-ratio calibration limit exceeded, AMX-4 TURN RATIO LIMIT, AMX-4+ TURN RATIO LIMIT, Definium AMX 700 TURN RATIO LIMIT, GE AMX error TURN RATIO LIMIT
Question

What does TURN RATIO LIMIT mean on a GE AMX-Series mobile X-ray?

Short Answer

TURN RATIO LIMIT: Turn-ratio calibration limit exceeded.

Possible Causes

Battery-voltage to kVp multiplication factor is outside range.

Troubleshooting Steps

Verify mAs/kVp calibration and transformer/tap relationships.

Parts Areas to Check

CPU board; calibration data; subsystem identified by the error

For Related Models

AMX-4, AMX-4+, Definium AMX 700

Error Number

Tap relay calibration problem

Error Code System Message

CAL TAP ERROR 1-7

AMX tap relay calibration, CAL TAP ERROR
Question

What is AMX-Series tap-relay calibration used for?

Short Answer

Tap calibration determines which transformer tap combinations are required to achieve the correct output across battery voltage and kVp conditions.

Possible Causes

Tap relay wiring; transformer/tap calibration; battery voltage effect.

Troubleshooting Steps

Run tap calibration and inspect the tap relay/transformer wiring when CAL TAP errors occur. Verify the selected combination and system-resistance parameters.

Parts Areas to Check

Tap relay board; transformer; generator control

For Related Models

AMX-4, AMX-4+, Definium AMX 700

Error Number

There is a potential for ghosting to be seen on the Display Controller Board Part # 2409241 when used with the Display Board Part # 2345236 version. Ghosting results in partial illumination of some of the characters on t

Error Code System Message

​

AMX-4, AMX-4+, Definium AMX 700, AMCI-AMX4-TS-0177, There is a potential for ghosting to be seen on the Display Controller Board Part # 2409241 when used with the Display Board Part # 2345236 version. Ghosting results in partial illumination of some of the characters on t
Question

How do I troubleshoot this AMX-4 Series issue: There is a potential for ghosting to be seen on the Display Controller Board Part # 2409241 when used with the Display Board Part # 2345236 version. Ghosting results in partial illumination of some of the characters on t?

Short Answer

To prevent ghosting, remove Display Board Part #2345236 if the combination of Part #2345236 and Display Controller Board Part #2409241 is found. Replace the Display Board with Part #2345236-1. Whenever a replacement for the 46-264982G1 version of the Display Control Board is ordered, kit Part #5119876 contains a new version of both the Display Board (Part #2345236-2) and the Display Control Board (Part #2409241).

Possible Causes

Problem: There is a potential for ghosting to be seen on the Display Controller Board Part # 2409241 when used with the Display Board Part # 2345236 version. Ghosting results in partial illumination of some of the characters on the extreme left or extreme right of the display. While AMX4/AMX4+ systems exhibiting ghosting have not been shipped in forward production, this problem could occur in AMX4/AMX4+ systems if a service replacement part results in a non-desirable configuration of circuit boards. Applied to all AMX-4 and AMX-4+ models builds though October 2004.

Troubleshooting Steps

To prevent this problem from occurring, remove Display Board Part # 2345236 from unit if a combination of Part # 2345236 and Part # 2409241 is found. Replace Display Board with Part # 2345236-1. Whenever a replacement for the 46-264982G1 version of the Display Control Board is ordered, a kit (Part #5119876) containing a new version of both the Display Board (Part # 2345236-2) and the Display Control Board (Part # 2409241) will be sent.

Parts Areas to Check

Display Controller Board; Display Board

For Related Models

AMX-4, AMX-4+, Definium AMX 700

Error Number

Tube spits during calibration

Error Code System Message

CALIBRATE TAPS

AMX tube spits calibration, CALIBRATE TAPS
Question

What should I do if the X-ray tube spits during AMX-Series CALIBRATE TAPS?

Short Answer

At high kVp, the manual recommends slowing the calibration pace and waiting between exposures to allow the tube to recover.

Possible Causes

Tube spit during high-kVp calibration exposures.

Troubleshooting Steps

At higher kVp points, increase time between calibration exposures and wait for READY FOR X-RAY before continuing. If spits persist, stop and evaluate the tube/generator.

Parts Areas to Check

X-ray tube; generator

For Related Models

AMX-4, AMX-4+, Definium AMX 700

bottom of page