AMX Troubleshooting & Technical Support
Results Count
Error Number
Detector unparked causes slow drive
Error Code System Message
Exposure inhibit
Question
Why does the Definium AMX 700 drive slowly when the detector is unparked?
Short Answer
The functional test specifies slow drive with the detector unparked and an exposure inhibit during an exam.
Possible Causes
Normal safety/interlock behavior when detector is not parked.
Troubleshooting Steps
Park the detector for normal driving. During service testing, verify slow drive when unparked and verify an exposure inhibit appears during an exam.
Parts Areas to Check
Detector park switch; Beetle Board; drive/interlock logic
For Related Models
Definium AMX 700
Error Number
Digital Mode - PC protocol communication established
Error Code System Message
Digital Mode - PC protocol communication established
Question
What does “Digital Mode” mean on a GE Definium AMX 700?
Short Answer
Digital Mode: PC protocol communication established.
Possible Causes
Subsystem/category: PC / Beetle Communication. Source classification: STATUS.
Troubleshooting Steps
If Digital Mode does not appear after PC boot, check PC boot, Beetle heartbeats and interface cables.
Parts Areas to Check
Mobile PC; Beetle Board
For Related Models
Definium AMX 700
Error Number
Digital power supply does not function
Error Code System Message
Question
Why can the Definium AMX 700 Digital Detector Power Supply fail after fuse replacement?
Short Answer
The manual states the fuses must be installed in the correct orientation or the power supply may not function.
Possible Causes
Fuse installed in the wrong orientation; blown fuse; power-supply fault.
Troubleshooting Steps
Verify each Digital Detector Power Supply fuse is installed in the orientation shown in the manual. If power is still absent, continue with debug-header voltage and fuse checks.
Parts Areas to Check
Digital Detector Power Supply; 2A/3A/5A fuses
For Related Models
Definium AMX 700
Error Number
Direct laptop ping works but hospital network does not
Error Code System Message
Question
What does it mean if the Definium AMX 700 can ping a service laptop but not the hospital network?
Short Answer
The manual states this points toward incorrect logical network information or a hospital-network infrastructure issue.
Possible Causes
Hospital network configuration/infrastructure issue rather than local Ethernet hardware.
Troubleshooting Steps
Re-verify system IP, subnet and router settings, then have the site contact/network administrator verify the hospital network infrastructure.
Parts Areas to Check
System NIC; hospital network
For Related Models
Definium AMX 700
Error Number
Drive handle does not enable drive
Error Code System Message
Question
What should I check if the Definium AMX 700 does not drive when I squeeze the handle?
Short Answer
The Beetle Board functional test expects drive enable when the drive handle is squeezed.
Possible Causes
Drive-enable signal not recognized; Beetle Interface Board or AMX drive-system issue.
Troubleshooting Steps
Verify the Beetle Board is operating normally, then squeeze the drive handle and confirm drive enable. If it fails, isolate the interface/drive-enable path before replacing parts.
Parts Areas to Check
Drive handle; Beetle Board; AMX drive system