AMX Troubleshooting & Technical Support
Results Count
Error Number
XRAY DISABLED
Error Code System Message
Question
How do I troubleshoot this AMX-4 Series issue: “XRAY DISABLED” Message in Applications (on boot-up, message Is “RELEASE PREP”. This usually indicates a bad hand-switch assembly?
Short Answer
Replace hand-switch assembly (Order Part # 46-270800G5)
Possible Causes
Problem: “XRAY DISABLED” Message in Applications (on boot-up, message Is “RELEASE PREP”. This usually indicates a bad hand-switch assembly
Troubleshooting Steps
Replace hand-switch assembly (Order Part # 46-270800G5)
Parts Areas to Check
For Related Models
AMX-4, AMX-4+, Definium AMX 700
Error Number
high-pitched squeal coming from the LVLE (Low Voltage Power Supply)
Error Code System Message
Question
How do I troubleshoot this AMX-4 Series issue: high-pitched Squeal Coming From The LVLE (Low Voltage Power Supply)?
Short Answer
Replace The Display Controller Board (46-264982G1)
Possible Causes
Problem: high-pitched Squeal Coming From The LVLE (Low Voltage Power Supply)
Troubleshooting Steps
Replace The Display Controller Board (46-264982G1)
Parts Areas to Check
Display Controller Board
For Related Models
AMX-4, AMX-4+, Definium AMX 700
Error Number
kVp Output Waveform Initial Rise 10-20 kVp High For 4-5 ms. (During Calibration And Applications), And Then Drops To Proper Selected kVp Value. NO System Error Codes Displayed During Applications Other Than Occasional “k
Error Code System Message
Question
How do I troubleshoot this AMX-4 Series issue: kVp Output Waveform Initial Rise 10-20 kVp High For 4-5 ms. (During Calibration And Applications), And Then Drops To Proper Selected kVp Value. NO System Error Codes Displayed During Applications Other Than Occasional “k?
Short Answer
Replace bad Power Module SCR Q3 Block and/or Filament kVp Board
Possible Causes
Problem: kVp Output Waveform Initial Rise 10-20 kVp High For 4-5 ms. (During Calibration And Applications), And Then Drops To Proper Selected kVp Value. NO System Error Codes Displayed During Applications Other Than Occasional “kVp LIMITS” Error During Calibration.
Troubleshooting Steps
Replace bad Power Module SCR Q3 Block and/or Filament kVp Board
Parts Areas to Check
Filament kVp Board; Power Module SCR Q3
For Related Models
AMX-4, AMX-4+, Definium AMX 700
Error Number
kVp calibration problem
Error Code System Message
KVP CAL ERROR 1/2/4; X-RAY BYTE/WORD LIMIT
Question
How do I troubleshoot AMX-Series kVp calibration errors?
Short Answer
kVp calibration errors occur when required kVp/mA combinations cannot be reached, calibration limits are exceeded, or X-ray feedback/calibration data is inconsistent.
Possible Causes
Incorrect battery voltage; HV divider/feedback issue; filament/tap calibration issue; generator output limit.
Troubleshooting Steps
Verify battery voltage, calibration meter setup, kVp feedback/divider wiring, filament/tap calibration, and the applicable kVp points. Use the specific KVP CAL or X-RAY LIMIT message.
Parts Areas to Check
HV divider; filament/kVp board; generator; battery
For Related Models
AMX-4, AMX-4+, Definium AMX 700
Error Number
kVp’s High In Applications And During And During kVp Calibration. In The “Check- Sum Bypass Mode” (With Defaults Loaded), Tap Relays (80 kVp Selected) K2 And K4 not selected.
Error Code System Message
Question
How do I troubleshoot this AMX-4 Series issue: kVp’s High In Applications And During And During kVp Calibration. In The “Check- Sum Bypass Mode” (With Defaults Loaded), Tap Relays (80 kVp Selected) K2 And K4 not selected?
Short Answer
Replace the defective Battery Charger Board (J1-5: “Battery V And Charger Currents” Output Improper). NOTE: System Parameters Are Still “Looked At” In The “Check Sum By-pass” Mode.
Possible Causes
Problem: kVp’s High In Applications And During And During kVp Calibration. In The “Check- Sum Bypass Mode” (With Defaults Loaded), Tap Relays (80 kVp Selected) K2 And K4 not selected.
Troubleshooting Steps
Replace the defective Battery Charger Board (J1-5: “Battery V And Charger Currents” Output Improper). NOTE: System Parameters Are Still “Looked At” In The “Check Sum By-pass” Mode.
Parts Areas to Check
Battery Charger Board; Battery; Tap Relay